Scalzo Property Management, Inc. values strong communication with Homeowners, Renters, and Vendors. Our technology provides avenues that support transparent communication which is fundamental in productive property management.
Owner & Board Web Portals
Homeowners are able to log into their portals and setup payment information, recurring payments, and make online payments. Recurring payments are free to set up from checking and saving accounts. Credit card payments can be made with an additional fee to the homeowner at the time of payment.
While in the portal, Homeowners may also view account balance, account history, print documents such as statements and governing documents, and request a Certificate of Insurance, Resale Certificate and a Closing Package. Additionally, Board Members are able to generate financial reports and manage the Association’s event calendar. They also have access to documents such as minutes, monthly packets, with the ability to print delinquency reports, general ledger, and other financial documents.
Architectural Approval Process
Each Homeowner must review the Association By-Laws when anticipating a major change to the structure and appearance of their home. It is best to reach out to the Community Manager to confirm the proper protocol when requesting. Typically, the Architectural Modification Request form is submitted to the Board for review at their next meeting along with drawings and schematics depending on the nature of the improvement. Once approved, a letter is generated with guidelines from the Board.
Lender and Resale Request
Online Resale Request and Lender Questionnaires are made easy when selling or refinancing your home. Homeowners and Lenders are able to sign in and instantly locate a Community and retrieve the necessary documentation for closing or refinancing. All costs are up-front and payments are made online.
Community Managers send current communication with attachments, links, and events that are scheduled to send to the Association via email. Critical information and dates such Annual meeting notices, Pressure Washing Notices, Paving Notices, Rules & Regulation reminders, etc. are communicated.
Community Managers and Board Members consistently post notices and events on the community calendar. This information can be found on the web portal under “Calendar”.
24-Hour Emergency Service
Scalzo Property Management, Inc. prides itself on it’s 24-hour emergency service for off-hours maintenance emergencies. You will always receive a live person by calling our main telephone number 203-790-6888 and pressing “1”.
New and current vendors must fill out a vendor packet that includes a W-9, Certificate of Insurance, and contact data sheet which ensures timely payments. This may be emailed to the Community Manager which is forwarded to Accounting. The information required is then uploaded into our software. Once approved, the vendor simply emails invoices to email@example.com. Disbursement of all accounts payable within budget guidelines and Board approval is only available after reviewing, coding, and approval of Accounting, Community Manager, and in many cases Board Members.